Lori Satterthwaite of Lola Media Design writing in a notebook in her warm, plant-filled Matakana studio

Your website should feel as trustworthy as your practise

real. authentic. you.

Your work makes a real difference. Your online presence should reflect the care, expertise, and heart you bring to your clients.

What We Do

We help heart-led practitioners shine online.

Lola Media creates photography, brand design, and websites for health and wellness practitioners and coaches who want to be seen as warm, trusted and real.

We blend strategy, story and soul to craft brands that feel like you — and work beautifully online.

Real. Warm. Human.

Styled flatlay with paua shell, succulent and glasses on a whitewashed table — Lola Media brand styling

You're doing the work. But your brand doesn't show it.

You help people feel better and get more out of life. But when you look at your own online presence for a second it doesn't feel as impactful as the work you do. And when potential clients see you online they don't know how much expertise you have.

Line illustration of a practitioner with an award ribbon

Your photos don't look like your practice

Maybe it's the five-year-old headshot. Maybe it's a stock photo of someone else laughing over a salad. Or products or services you sell in clinic that aren't even on your website. Either way, it's not you or your work anymore and you hope people won't notice. But they do — and it affects their view of your practise and how likely they are to refer you.

Line illustration of a laptop with mismatched brand documents

Your brand happened by accident

A template here, a font a designer friend picked, a colour that was popular at the time. Nothing quite matches anymore. None of it feels like you, nor do you know why any of it matters or even if it makes a difference. The whole system lacks strategy and you don't feel confident promoting your business.

Line illustration of a website on a laptop with a declining chart and an error badge

Your website doesn't book anyone

You built it yourself, or paid someone once and never touched it again. It's live. It's just not working or adding value. And every time you scroll and see another practitioner with a brand that looks effortless, it's tempting to think they have something you don't. They usually just found the right team sooner.

I'm Lori

I've been on both sides of the table

For two decades I've built brands, photographed the people behind them, and made the websites that hold it all together. My oldest client has been with me since 2002, my very first. Through every industry and country since, one thing hasn't changed: I'm a creative and an empath. I sense what a client needs before they can put it into words, and that's what makes the work feel easy.

Following that thread, I trained as a Reiki Master & Certified Enneagram Practitioner, and opened my own part-time wellness practice.

This means when I build your brand, I'm not guessing what your clients need to feel before they'll book. Now I specialise in building the online homes for people doing the same work I do.

Portrait of Lori Satterthwaite, web designer and brand photographer serving Auckland, Warkworth and Cincinnati

Here's the truth

When your online presence is unclear, good clients scroll past.

Icon of a person marked with a cross

You attract the wrong clients

Icon of a downward stepping arrow

Fewer enquiries and bookings

Icon of a dollar sign in a circle

Lower perceived value and pricing

Icon of a person holding their head with tangled thoughts

Burnout from doing it all yourself

Icon of a person fading into a crowd

Your message gets lost in a crowded market

Hand-drawn sketch of a messy DIY website

DIY visuals and websites undervalue your work

It's time to be seen the way your clients see you.

You're brilliant in person. You feel invisible on the internet.

You're amazing at what you do. You care deeply, show up fully, and your clients love working with you. But online? Your brand is hard to find and it doesn't reflect the real you — or the level of professional care you provide.

We bridge that gap.

Icon of an expert practitioner with an award ribbon

You're the expert in the room

Icon of a cohesive brand and website system

We translate that into a brand and online experience that feels like you

Icon of happy clients under a heart

So you can attract more ideal clients and charge more

Build a brand that feels like you

One partner (us). One brand (yours). A cohesive presence.

All in one, beautifully aligned.

Lola Media brings together strategic branding, intentional photography, and custom website design and development so your entire online presence works as one — and feels like you.

We pull out the real, authentic you. If you're ready to be seen, trusted and remembered, let's explore working together.

Laptop flatlay showing a cohesive wellness brand design by Lola Media

Four steps to a brand you're proud to send people to

Getting seen online shouldn't mean juggling multiple vendors and hoping it all matches. Here's how we take you from first call to a brand that finally feels like you, and keep it growing from there.

  1. Book a consult

    We map your story, your ideal client, and where your current brand is losing trust.

  2. Strategy

    Before we build anything, we map out the plan, your message, your ideal client, and how it all fits together. So every photo, word, and page has a job to do.

  3. Build & Launch

    One team creates your photography, brand identity, and website together, so nothing feels bolted on. You go live with a website built to be found — whether in AI search, Google, social or in your neighbourhood — and a brand that finally looks and feels like you.

  4. Support & Grow

    We keep supporting and maintaining what we've built together through every change and addition.

Real Impact. Real Results.

In their words — what changes when your brand finally matches your work.

★★★★★

Our relationship is a partnership, not a briefing transaction.

Lori goes beyond the requested development and brings her ideas and vision to the table in all we do, whether it's photography, styling, website design, or other collateral.

Tui Strengths & Authentic Leadership Coach, Tui Coaching & Yoga New Zealand

★★★★★

Working with Lori has been a game changer.

She really listened to us and got our branding spot on. The website and the handouts were even better than we expected, just stunning. She put in so much work and went over and above what we imagined.

Sarah Naturopath & Herbalist, Hormone Empowerment Auckland, New Zealand

★★★★★

Lori at Lola Media is a true branding expert.

She completely transformed my business's online presence with her creative vision. From the fonts and logo to the overall website design, everything is stunning and unique. I've received countless compliments on my new website, and it's clear that it has made a significant impact on my business. If you're looking for a designer who can elevate your brand and create a truly memorable website, I highly recommend Lola Media.

Marina Dietitian, Marina Dietitian Los Angeles, California, USA

★★★★★

Lori has totally nailed it.

Working with Lori has been a fantastic experience, and I would highly recommend her to anyone who wants a streamlined approach to web design, branding, and beautiful photography.

Fiona Psychologist, Fiona McKay Psychology Matakana, New Zealand

★★★★★

Lola Media is my business secret weapon.

Photography, branding and design in one seamless experience for all my marketing needs. It's so much easier going to one provider for all my tech and visuals. It's a streamlined approach that saves me both money and time as everything needed is in-house. Lori has a really relaxed and calm nature and a great eye for colours and composition.

Carolyn Founder, Green Business Auckland, New Zealand

★★★★★

Lori just gets it.

She took my messy ideas and turned them into a gorgeous brand and website that feel so me I've attracted quite a regular client base who can easily and happily recommend me to all their friends. I love showing off my beautiful website.

Jemma Founder, Women-Only Tours, Mai Journeys Tauranga, New Zealand

★★★★★

I'm just absolutely rapt with everything that's been done!

I tried doing it myself but I was so frustrated as I wasn't getting the cohesion of colours that I wanted. I was so relieved when I could just leave it to Lori. I felt so proud and it gave me a new lease of life regarding my business. I've had some wonderful feedback about the branding from the nurses I work with that has resulted in further work offers.

Denise Founder, Denise's Breast Care Auckland, New Zealand

★★★★★

Lori is my go to designer!

She really spent a lot of time listening and understanding my needs, so I hired her to rebuild my second business too. The rebrand and website she created for me has completely elevated my businesses. People tell me how much my sites stand out and feel very custom and unique to me, and I am getting a lot of enquiries.

Ilene Founder, PranaSpirit Nutrition & Refresh Exams Los Angeles, California, USA

★★★★★

Working with Lori was the best decision for my business.

She handled a complete rebuild and allowed my busy studio to grow into online courses and classes so I can expand and retain clients. Clients always comment on how beautiful and easy to use our website is, and the staff loved their photos.

Rachael Studio Owner, Tiaki Pilates Studio Wellington, New Zealand

Read all client stories

Frequently Asked

Is "Lola Media" a social media agency?

No. Lola is an old nickname of Lori's — she's the founder, and she answers to both. This is a full brand studio: photography, design, and website, all in one place.

Do you only work with New Zealand clients?

No. We're based in Matakana, New Zealand, and work with clients across New Zealand, Australia, the US, UK, and Canada.

What if I only need one of the three services?

Totally fine. If you already have a designer or photographer we will work with them and you to ensure the most cohesive result. We often help clients find photographers when we aren't local to them and we can help them create a shot list and guide the photographer according to their branding.

See all FAQs

Ready To Look As Credible Online As You Are In Person?

Book a free discovery call and find out how photography, brand design and a website that work together can change how clients see you — before they've even met you.